Common Questions
Find out more about how subscriptions work.
How does it work?
Subscriptions allow you to sign up to regularly receive deliveries in a hassle & worry free way.
Simply visit the products you'd like to subscribe to, select the 'Subscribe & Save' option, select how frequently you'd like them delivered and add the product/s to your basket.
Your card will then be charged automatically at the intervals you have selected.
You can cancel or manage your subscriptions at any time through the Subscription Portal.
How do I update my subscription?
You can manage your subscriptions at any time through the Subscription Portal.
Feel free to get in touch if you need assistance. Please allow 3 clear working days when requesting manual edits to ensure there is time for the order to be updated.
Can I use a discount code to pay for a subscription?
Unfortunately discount codes aren't applicable to subscriptions and can only be applied to one-time orders.
Will I earn loyalty points?
Yes! You'll still earn loyalty points on your subscribe & save orders - these will be automatically added to your account.
