Your Questions, Answered .
Product Queries
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Why do horses need natural supplements?
Supplements are most commonly introduced to a horses diet to ensure your horse is getting a complete, well-rounded diet, to help aid and combat specific health concerns or to enhance performance. Further detail is below:
Complete Diet - Wild horses would graze 1000s of acres of land, eating a host of different grasses, herbs & soil types. This massive variation in diet ensured they received all the nutrients they needed. For your horse, grazing will be less diverse and can lack some of the vitamins & minerals needed to keep your horse healthy. Feeding supplements can help to bridge this gap and provide your horse with a great balanced diet.
Specific Health conditions – Supplements are often used to help address specific health conditions, for example itchy skin, stiff joints or laminitis. There is a wide selection of natural horse supplements available which can help to provide targeted relief for these specific issues. Many of our natural horse supplements contain herbs that wild horses would naturally seek out whilst grazing.
Performance – Horses that undertake strenuous exercise may also benefit from natural supplements to help replenish all the nutrients lost whilst exercising. These include things such as stamina boosting supplements, muscle and joint recovery supplements & supplements that provide electrolytes and minerals.
Can I give herbs to my pregnant mare?
Generally we recommend you do not give your pregnant mare any herbs during the first three months of her gestation period, as this is the period that the major organs and skeleton are formed.
How long will it take for the herbs to take effect?
This varies according to each individual horse. Generally though you will need to give 2-3 weeks for dried herbs, however many of our customers have reported a beneficial effect after just a few days.
Can natural herbs be used with prescription only medicines?
As all of our products are natural they can typically be used in conjunction with most prescription only medicines. We do always recommend double checking with a veterinary professional first.
What is Laminitis?
Simply put, Laminitis is an inflammation of the Laminae Tissue in the hoof. The Laminae tissue acts like Velcro to form a strong bond to hold the pedal bone in the correct position. Laminitis causes the Laminae to stretch, weaken and become damaged which can cause the pedal bone to move within the hoof, this can cause a lot of pain and make walking very uncomfortable.
What is Equine Cushing’s Disease (PPID)?
Equine Cushing’s Disease (Pituitary Pars Intermedia Dysfunction) is a disease that involves the Pituitary gland, this gland is located at the base of the brain and produces hormones in response to brain signals. With Cushing’s, this normal hormone production is damaged, resulting in an excessive amount of hormones being produced. These hormones then enter your horse’s circulation and can affect the whole body.
Subscriptions
Find out more about how subscriptions work.
How does it work?
Subscriptions allow you to sign up to regularly receive deliveries in a hassle & worry free way.
Simply visit the products you'd like to subscribe to, select the 'Subscribe & Save' option, select how frequently you'd like them delivered and add the product/s to your basket.
Your card will then be charged automatically at the intervals you have selected.
You can cancel or manage your subscriptions at any time through the Subscription Portal.
How do I update my subscription?
You can manage your subscriptions at any time through the Subscription Portal.
Feel free to get in touch if you need assistance.
Can I use a discount code to pay for a subscription?
Unfortunately discount codes aren't applicable to subscriptions and can only be applied to one-time orders.
Will I earn loyalty points?
Yes! You'll still earn loyalty points on your subscribe & save orders - these will be automatically added to your account.
Shipping & Delivery
If you cannot find the answer you are looking for, please Contact Us.
Do you ship worldwide?
At this time, we are unfortunately unable to ship outside of the UK.
How much is shipping?
Shipping for order over £50.00 come with free UK Mainland delivery.
Orders below £50.00 will attract a £4.95 delivery charge.
When will my order arrive?
We aim to send all orders out on the next working day, however, in busy periods this can extend to 2-3 working days.
If you haven't received your order within this timeframe, please get in contact as soon as possible.
Can I return my order?
Take a look at our Returns & Refunds Policy for full details on returning your order.